Common queries answered
Frequently asked Questions
Orders are processed within 3-5 business days. Delivery times vary based on your location, but typically, it takes 7 to 14 business days for most destinations. For more detailed shipping information, please check our shipping policy on the website.
We offer a 30-day return and exchange policy. Items must be unused and in their original condition with all packaging intact. Please contact our customer service team for further assistance with the return process.
To change your shipping address, please contact our customer service team as soon as possible. If your order hasn’t been processed yet, we can update the address for you. However, if the order has already been shipped, we may not be able to make changes. Please provide your order number and new shipping address for assistance.
To track the status of your order, you can use the tracking number provided in your shipment confirmation email. Alternatively, you can log into your account on our website to view order updates. If you need further assistance, feel free to contact our customer service team.
You can contact us via email or phone. Our customer service team is available to assist with any questions or issues you may have. Please visit our website for the contact details or reach out directly for further assistance.
If you entered an incorrect shipping address, please contact our customer service team immediately. If the order hasn’t been processed or shipped yet, we can help you update the address. However, if the order is already on its way, we may not be able to make changes.
We do ship internationally, but shipping availability depends on your location. For more details, please refer to our shipping policy or contact customer service to confirm if we deliver to your country.
Your items may be shipped in separate packages depending on availability and size. If multiple items are ordered, they could arrive in different shipments. For specific details, please check your order confirmation or contact customer service.
